Thank you for shopping at GlowDecor. Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

**Return Period**
You have 30 days from the date of receipt to return your item(s) for a full refund or exchange.

**Eligibility for Returns**
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

**Non-Returnable Items**
Certain items cannot be returned, such as custom-made products and gift cards.

**Return Process**
1. Contact us at [email protected] or call us at 540-478-7378 to initiate your return.
2. Provide your order number and details about the item(s) you wish to return.
3. We will provide instructions on how to send your item back to us.

**Shipping Costs**
You will be responsible for paying for your own shipping costs for returning items. Shipping costs are non-refundable.

**Refunds**
Once we receive your return, we will inspect the item and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

**Exchanges**
If you need to exchange an item for the same item, please contact us at [email protected] for assistance.

If you have any questions regarding our returns policy, please do not hesitate to reach out to us. Thank you for choosing GlowDecor!